Events: BRAVE training courses and workshops

August 11, 2017
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BRAVE Enterprise, the not-for-profit business advice organisation based in Bristol, is holding a series of training workshops during September for businesses looking to grow and those just starting out.

All are staged at The Coach House, 2 Upper York Street, Bristol BS2 8QN unless otherwise stated. 

Courses include:

Marketing on a Shoestring

Date: September 13

Time: 10am – 1pm 

This half-day workshop is for all those who have an interest in cost-effective marketing of their business and wish to develop the skills needed to implement a marketing strategy. It will give an understanding of the fundamental principles and practice of marketing in a clear and logical way. Attendees will start to develop a strategy based on their own business needs and will explore some key tools and tactics to help them implement it back in the workplace.

Course content:

·                     Identify the stages in the marketing planning process

·                     Understand the importance of creating a strong brand

·                     Know the different characteristics and applications of the marketing mix

·                     Consider implementation issues and ways to overcome challenges

·                     Have the foundations for a relevant and comprehensive marketing strategy

 

Improve Your Time Management

Date: September 13

Time: 2pm – 5pm

This workshop is for anyone who wants to learn practical skills to manage their time more effectively. This will not only help develop a more successful business, but also create a better work-life balance.

Course content:

·                     Identify what makes an effective time manager

·                     Know effective methods of managing interruptions, paperwork and email

·                     Manage and organise your priorities effectively

·                     Effective schedule tasks and protect the time

·                     Focus on goal-related activities

·                     Develop a personal action plan that works for you

 

Essential Customer Care

Date: September 14

Time: 10am – 1pm

This workshop is for anybody who wants to improve the quality of their customer service. The higher quality customer service you provide, the higher level of customer satisfaction you will enjoy, and that will translate into repeat business and more revenue. Generally, 80% of revenue comes from 20% of repeat customers. Using our trust-based selling skills, we will help you build your customer service into a tool that will help your business thrive.

Course content:

·                     Defining customer care and why it is important

·                     Identifying your customers and their needs

·                     Meeting expectations and achieving excellence

·                     Key communication skills

·                     Handling customers who are difficult or indifferent

·                     Developing new customer relationships

 

Improve Your Presentation Skills

Date: September 14

Time: 2pm – 5pm

This workshop is for all those who want to improve the way they pitch their business to others and to increase their confidence in delivering both formal and informal sales presentations. A sales presentation can make or break a deal. Many people dread giving them, others love making a pitch – although that doesn’t mean they are doing them well. However you feel about presentations, you can always improve your approach and increase your confidence with some practical tools and simple techniques.

Course content

·                     Identify the characteristics of an effective talk or presentation

·                     Know the communication process

·                     Consider factors affecting delivery style

·                     Know how to build confidence when presenting

·                     Prepare and present a well-structured presentation

 

Starting In Business workshop

Date: September 20

Time: 10am – 4.30pm

This all-day workshop is for those who have thoroughly researched their business idea. It’s all about preparation – preparing yourself, your finances and your business plan. You’ll get expert advice and encouragement and be equipped with the tools to take your business idea from the drawing board to reality. It’s also an excellent opportunity to talk to other new business starters and swap experiences and contacts.

Course content:

·                     Could you run your own business?

·                     Rules and regulations

·                     Financial forecasting

·                     Marketing

·                     Business planning

·                     Taxation and VAT

 

Using Social Media workshop

Date: September 21   

Time: 10am – 1pm

Venue: Armada House, Telephone Avenue, Bristol, BS1 4BQ.

This workshop is for anyone who wants to find out how to make Facebook and Twitter work better for their business and be more organised and strategic about their social media marketing. By the end of this seminar you will understand the possibilities of cost-effective content marketing channels and be better at promoting your business. You’ll take away some tools and tips to make it easier to manage.

 

Introduction to Search Engine Optimisation

Date: September 21

Time: 2pm – 5pm

Venue: Armada House, Telephone Avenue, Bristol, BS1 4BQ.

If your website plays a key part to your business then this workshop will help you maximise its potential. It will equip you with the tools you need to make your site feature more highly in Google and other search engines. Don’t worry if you’re not technical! This course is for business people so techno-babble will be kept to an absolute minimum.

 

Planning for Business Growth

Date: September 27

Time: 10am – 1pm

This session is for existing business owners who have aspirations to grow their business. It creates some protected time for you to reflect on where you are now with your business and where you would like to be in future. You can then to start to develop a focused strategy to move your business in the right direction.

You’ll learn some simple planning tools that you can use to identify what needs to change and how, without having to spend hours writing a traditional business plan. You will leave with the knowledge and tools to be able to build a business growth strategy and where applicable, to communicate the shape of the plan simply to others.

Course content:

·                     Mapping out your business journey: where you would like to go?

·                     What does the business destination look like?

·                     How will you be able to tell whether you’re headed in the right direction?

·                     How can you get yourself there?

·                     Describing the shape of the planned journey

·                     Tracking progress and dealing with change

 

Sales Foundation workshop

Date: September 28

Time: 10am – 1pm

This workshop is for anyone looking to improve and develop their sales and business development skills. You will learn how to:

·                     Develop new sales from identifying markets, making initial contact and telemarketing

·                     Build a repeatable sales process

·                     Demonstrate new sales skills from questioning, relationship building, presenting, negotiating and closing

·                     Build, maintain and up and cross sell to existing customers

·                     Build a formidable range of business development skills and ideas

·                     Identify tools to use in the sales process

To book a place visit www.brave.org.uk/training/workshops or phone 0117 944 5330.

 

 

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